SHIPPING POLICY
- FREE SHIPPING for all US orders!
- Shipping to Alaska, Hawaii and US Islands is also available with additional cost.
- All orders are shipped from our warehouses in California.
- Processing time: please allow 24 hours to process your order.
- Cancellations will only be accepted up to 2 hours after placing the order.
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After that, the transit time is usually 2-5 business days for a standard shipping delivery to the United States.
- For some products, depending on stock levels and customer's location, shipping time might be 10-15 days.
- International Shipping: most orders are dispatched in the same day. The average transit time is 6-9 business days.
- Please note: some orders might be late due to delays on the delivery company's part.
- You can track your order here: Track Order
Optimum Detox's #1 priority will always be our customer's satisfaction. Due to our extremely high demand & daily order volume, our current average shipping times can vary.
Please note:- We do not ship to PO Box addresses.
- The delivery periods as provided are indicative only.
- The estimated shipping time does not include possible customs delays.
- The general and specific holidays in the destination country are not taken into account.
- We can not be held responsible for missing the estimated delivery periods.
- In the case of product returns, delivery fees are the responsibility of the buyer.
If your order hasn't arrived in the estimated delivery times, please contact our support team at support@theoptimumdetox.com
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).