SHIPPING POLICY

• FREE SHIPPING for all US orders! 
  • Shipping to Alaska, Hawaii and US Islands is also available with additional cost.

• All orders are shipped from our warehouses in California.

• Processing time: please allow 24 hours to process your order.
• Cancellations will only be accepted up to 2 hours after placing the order.

• After that, the transit time is usually 2-5 business days for a standard shipping delivery to the United States.
  
  
• For some products, depending on stock levels and customer's location, shipping time might be 10-15 days.
  
  
• International Shipping: most orders are dispatched in the same day. The average transit time is 6-9 business days.

• Please note: some orders might be late due to delays on the delivery company's part.

• You can track your order here: Track Order 

Optimum Detox's #1 priority will always be our customer's satisfaction. Due to our extremely high demand & daily order volume, our current average shipping times can vary.

Please note:

• We do not ship to PO Box addresses.
• The delivery periods as provided are indicative only.
• The estimated shipping time does not include possible customs delays.
• The general and specific holidays in the destination country are not taken into account.
• We can not be held responsible for missing the estimated delivery periods.
• In the case of product returns, delivery fees are the responsibility of the buyer.

If your order hasn't arrived in the estimated delivery times, please contact our support team at support@theoptimumdetox.com

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).